RevIvelife ™ Inc. is committed to protecting your privacy. Any personal information you provide to us is kept in strict confidence and can only be released with your written authorization. We want our users to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it. Under the Personal Information and Protection and Electronic Documents Act (PIPEDA), we are committed to protecting and using your personal information responsibly.

Our Website and Clinic Privacy Policy appears below. Privacy of your personal information is an important part of the services provided by The RevIvelife ™ Wellness Centre . To access the terms of PIPEDA, please visit www.privcom.gc.ca.

What is personal information?

Personal information is any information that identifies an individual. For example, your name, address, and credit card number are considered personal information.

What is not personal?

Business contact information is not considered personal.

Website & RevIvelife ™ Clinic Information Collection and Use

We do not collect personal information about you on our Web site unless you choose to provide that information through electronic mail. Even then, your information is used solely for the purpose of supplying you with the information you need. We will not add you to our mailing lists unless you specifically request it. Always remember that we respect your right to privacy. RevIvelife ™ clinic will gather your name and contact information for billing and appointment purposes only and will keep the same confidential unless you give written authorization to release further information.

Website Information Collection & Useage

We respect each site visitor’s right to personal privacy. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. This statement applies solely to information collected on this website. Information gathered by our site such as usage data may be collected automatically while you are interacting with the many feature’s of our website.

The information we collect is:

• Used to improve the content of our Web page
• Used to notify visitors about updates to our Web site
• Never shared with other organizations for commercial purposes
• Use of Your Information

During newsletter or other types of registration a user may need to give certain contact information, but we never sell or give away this information. It is only gathered to contact the user about services on our site for which she/he has expressed interest. It is optional for the user to provide demographic information and unique identifiers (username, password, etc.). Giving additional information helps provide a more personalized experience on our site, but is not required.

Registration is not required to enter our site. We publish an online newsletter and we never sell or share our subscribers’ email addresses. We operate online surveys, and we never sell or share our subscribers’ email addresses.

Website contains links to other websites that are not owned or controlled by The RevIvelife ™ Wellness Centre. These links are provided for your convenience only. These independent sites have their own privacy policies. The RevIvelife ™ Centre is not responsible for the policies of these other sites. If you have any questions regarding the privacy policies of any of these websites, please contact those sites directly.

For other business purposes such as sending you educational mailings, questionnaires, periodic health reminders, or other information we will not contact you via e-mail without your permission except as specified above, or in response to messages sent to our website through our message system.

Disclaimer

The information contained on this website, www.optihealth.ca is provided as general information for you. This Website is not a replacement for the relationship you have with your health care provider. Any information provided is not medical advice and should not be substituted for regular consultation with your health care provider. If you have any concerns about your health, please contact your health care provider’s office. In addition, this information is not intended to imply that services or treatments described or listed in the information are covered benefits under your plan.

All Material including any link to other sites and content found at linked sites from the Log In Member site is provided “as is” and without any express or implied warranties including warranties of merchantability or fitness for a particular purpose. Due to the nature of the Internet, The RevIvelife ™ Wellness Centre does not warrant that access to www.optihealth.ca or any of its pages will be uninterrupted or error free. The RevIvelife ™ Wellness Centre does not warrant or make any representations regarding the usefulness of or the expected results of the material contained on www.revivelife.ca

Opt out information

If you do not want us to collect or use information about you from the Internet, please use traditional means of communicating with us such as by telephone, facsimile or by regular mail. Furthermore, you may opt-out of receiving electronic communications (e-mail) from RevIvelife ™ Wellness Centre . We provide users the opportunity to opt-out of receiving these communications in e-mails we send. When a user opts-out, the system removes them from RevIvelife ™ Wellness Centre e-mail distribution list. Users can also contact RevIvelife ™ Wellness Centre directly to request that they be removed from the distribution list.

Disclosure

We do not share, trade, rent, or sell your personal information. However, you should be made aware that personal information is not protected from law enforcement agencies, contact for life-threatening emergencies, internal security protection, or when requested by court authorities.

Safeguards

We do not use computer encryption software on our Web site, simply because we do not collect highly sensitive information such as your credit card or social insurance number and store electronically.

Links to other Web sites

We do provide links to other Web sites. Please be aware that our privacy policy only protects you at our site. To protect your privacy elsewhere, please read the privacy policy of the Web site you visit before providing personal information to that site.

Future Changes to our Web site Privacy Policy

Our Web site, including our Privacy Policy, is constantly evolving to provide you with the services you need. Please understand that your personal information will never be used without your permission to do so.

Contact Information

If you have questions or comments about our privacy policy, please contact:

Privacy Officer
ReviveLife Clinic
320-2249 Carling Avenue
Ottawa, Ontario, K2B-7E9

613-829-7100   info@revivelife.ca

Subject: Privacy

Policies:

INSURANCE: Currently OHIP does not cover either Naturopathic or Massage Therapy visits, but does partially cover Chiropractic. Many private insurance companies however, do cover the visits, so please check your individual plan.

CANCELLATIONS AND MISSED APPOINTMENTS: An appointment not kept means loss of valuable time and a spot that someone else in need may require. A charge in the amount for your missed visit booked will be made unless 48 hours notice is given of cancellation. The rescheduled or cancelled appointment must be received by speaking directly to an Optihealth Front Staff member .

RECEIPTS: Please keep all of your receipts for insurance and income tax purposes. There is a $10.00 minimum reissuing fee for copies.

PAYMENT OF ACCOUNT: Payment of your bill is requested on the day of service. For your convenience, we accept cash, cheques, MasterCard and Visa.

LETTERS: All letters are 10/page and require 5 business days to complete.

PHOTOCOPIES: Photocopies up to 5 pages are included in each visit. Any additional photocopies required are invoiced at 5cents / copy.

HOME DELIVERY: We offer home delivery services from our dispensary. Delivery charges are $5.00 for local areas and $10.00 and up for further distance areas. Credit card payment is required for all deliveries. For same day service, orders must be placed and prepared before 12:00 noon.

DISPENSARY ORDERS: Any requests for Special Orders ( Items we do not regularly stock) or requests to hold items for pick up must be pre paid at the time of request.